We'd love to hear from you
If you've got any questions or queries about jobs, careers, learning or training, please get in touch. We're also happy to get feedback. You can choose the option below that suits you best.
We have different teams to help you. You might need careers advice, want to give us feedback on the service or maybe you have a problem when trying to use the site. Whatever you need, we're here to help and we have many ways you can get in touch.
Advisers are available 8am to 10pm, seven days a week.
From 1 July 2015, you can call us for free on 0800 100 900 from your mobile phone*. For more details about changes to freephone numbers, visit UKCalling
*excludes calls made from the Isle of Man and Channel Islands.
Contact an adviser
We have many ways for you to get in touch. Check out our contact details to choose the best way to talk to us.
There is no time like the present - you can chat to an adviser right now using webchat (Available from 8am to 10pm, seven days a week)
Phone an adviser
Call 0800 100 900 to speak to an adviser. Calls are free from landlines but calls from mobiles may cost you. Or you can tell us your landline or mobile number and we'll call you back - for free. Lines are open 8am to 10pm, seven days a week.
Get face-to-face advice
Call 0800 100 900 to make an appointment with an adviser at your nearest National Careers Service office.
You can send us a text for simple information like telephone numbers or addresses. If you want more in-depth information and advice, ring us on 0800 100 900. If you tell the adviser your phone number we will call you back at a time that's convenient for you. Please don't send us pictures as we can't open these. The number to text us on is 07766 413219.
If you are deaf, hard of hearing or have speech difficulties you can contact us by email, text message or webchat. You can also call our textphone number: 08000 968 336.
You can also speak to an adviser in your own language. Simply call 0800 100 900 and choose option 5 for advice in a different language using an interpreter.
Email us your query or question and we'll get back to you as soon as possible.
You can contact us by post at:
National Careers Service
PO Box 1331
Newcastle Upon Tyne
We are always looking for ways to make our service better. If you want to make a suggestion or comment then please use the feedback form. We will forward it on to the right people.
If you have any problems with the website then we have people here to help you. It's always good to have as much information as you can to hand before getting in contact.
Scotland, Wales and Northern Ireland
We offer advice about careers in England. If you’re looking for information about courses or careers in other parts of the UK please visit: