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Clinical support worker

  • Hours

    37.5 per week

  • Starting salary

    £15,000 + per year

As a clinical support worker in healthcare science, you’ll have a range of duties. You might process blood samples, measure a patient’s breathing, input data or order stock. ​

For this role you’ll need to work accurately and pay attention to detail. If you’re able to work well under pressure and you have an interest in science then this job could be for you.

You’ll usually need GCSEs in English, maths and science to get started in this job. It will also help you to have some experience of working in the NHS, especially in a lab setting.


The work

As a clinical support worker, also known as an assistant technical officer, your duties could include a range of lab skills such as:

  • labelling, sorting and storing specimens
  • assisting with the analysis of tissue and fluid samples
  • putting together chemical solutions
  • loading and operating machines
  • using a computer to input and analyse data
  • disposing of hazardous waste
  • sterilising equipment
  • maintaining stock levels

Part of your work may also include responding to telephone enquiries as well as the keeping and filing of records.

You could work closely with scientists in a range of areas:

  • biochemistry - studying chemical reactions in the body like kidney failure
  • histopathology - examining the structure of diseased tissue
  • virology - analysing viruses, the diseases they cause, and vaccines
  • cytology - studying the structure and function of cells, and screening for cancers
  • haematology - analysing diseases of the blood and blood forming tissues
  • immunology - examining how the immune system works, for example with allergies
  • transfusion science - transferring blood and blood products from one person to another

You could combine your role with working in a closely related area of work such as phlebotomy.

Check out the phlebotomy job profile in the Related careers list for more information.


You would typically work 37.5 hours a week, Monday to Friday, but with some employers you may need to cover evenings or weekends. Part-time hours are often available.

You would be based in clean and sometimes sterile lab conditions. However, your work could involve dealing with unpleasant or challenging sights and smells from infectious materials, body fluids and biological samples. At times you may need to wear protective clothing, gloves, glasses and a mask to prevent contamination.

As well as the lab, you may work in a clinic and with patients on wards or in a GP practice. You could also have clerical duties and spend some time in an office.


Clinical support workers can earn around £15,000 to £18,000 a year.

With experience this can rise up to around £20,000.

Figures are intended as a guideline only.

Entry requirements

You would normally need good general standard of education, such as GCSEs in English, maths and a science. An understanding of medical terminology and some experience of working in a healthcare or lab setting would be useful. Contact the voluntary services coordinator at your local NHS Trust for further advice about opportunities.

You could take a college course, for instance the Certificate/Diploma in Applied Science at levels 2 or 3, to help improve your chances of finding work. Check with your local college for more details.

Another way to get into this type of work is through an Apprenticeship. Schemes vary between NHS Trusts. They include clinical placements and study towards a relevant qualification, for example a Level 3 Diploma in Pathology Support. To find out more about apprenticeships, visit GOV.UK (Apprenticeships).

You could also contact your local NHS Trust for details of schemes in your area.​

Training and development

You will normally receive on-the-job training covering issues such as safety procedures. You may also work towards a Certificate of Competence, which is awarded when you are assessed as performing your duties safely. Achieving the Certificate would be particularly useful if you want to progress and apply for senior clinical support worker posts.

Opportunities for further on-the-job training may include qualifications, such as:

  • Level 2/3 Diploma in Laboratory Science
  • Level 3 Diploma in Clinical Healthcare Support
  • Level 3 Diploma in Pathology Support

The Modernising Scientific Careers (MSC) programme within the NHS has led to more routes being opened up for healthcare science staff to train and progress in their careers. There are four levels of progression, depending on your role, with the levels closest to this job being healthcare science associate and healthcare science practitioner. Practitioner level can include training towards a relevant degree qualification.

Have a look at the Health Careers site for more information.


Skills, interests and qualities

To become a clinical support worker, you should have:

  • an interest in science, particularly biology and chemistry
  • accuracy and attention to detail
  • the ability to concentrate for long periods
  • good hand-eye coordination
  • a methodical approach to work
  • good teamworking skills
  • good organisational skills
  • the ability to work under pressure
  • good time keeping, with the ability to meet deadlines
  • the ability to follow strict health and safety guidelines

More information

Institute of Biomedical Science (Opens new window)
Tel: 020 7713 0214

Health Careers (Opens new window)
Tel: 0345 60 60 655​​

Health Learning and Skills Advice Line
Tel: 08000 150 850



You will find most jobs within the NHS or private hospitals. You may also work in the blood transfusion service, public health service labs or research labs. Vacancies are advertised in the local press and on the NHS Jobs website.

With support from your employer, you could work towards becoming a biomedical scientist by studying part-time for a biomedical science degree. The Institute of Biomedical Science has more details.

Experience as a clinical support worker could lead to a career as a cardiological technician or cardiographer, a cervical cytology screener or phlebotomist.

Job market information

This section gives you an overview of the job area that this profile belongs to. You can use it to work out your next career move. It can help if you’re looking for a job now or want to do some further training.

The 'Market statistics' charts are based on figures from the UK Commission for Employment and Skills (UKCES) and the Office for National Statistics (ONS).

The list of job vacancies under 'Apply for jobs' is from the Universal Jobmatch database. The vacancies are not from the National Careers Service.

Median income: Caring services
Avg Inc
UK Sector
27017 16969
Gender: Caring services
Female Male
87 13
Working pattern: Caring services
Part-time Full-time Self-employed
54 40 6
Gaps in sector due to skills shortages: Caring services
This sector All vacancies
26 23
Employment forecast: Caring services
Forecast Employment Figures
Year Predicted nos. employed
2014 2039000
2015 2078000
2016 2098000
2017 2133000
2018 2190000
2019 2234000
2020 2274000

Jobs available on Universal Jobmatch

DateJob TitleCompany NameLocation
21/11/2015NHS Clinical Support Worker/Health Care AssistantThe Care BureauBirmingham
21/11/2015NHS Clinical Support Worker/Health Care AssistantThe Care BureauWorcester
21/11/2015NHS Clinical Support Worker/Health Care AssistantThe Care BureauKettering
20/11/2015Healthcare Support Worker Clinical ApprenticeNat Apprenticeship ServiceLeicester

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