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Contact us

National Careers Service advisers can provide you with information, advice and guidance on skills, learning and work. Explore the different ways to get in touch with an adviser.

You can send us feedback about the service and get the technical support you need to use the tools on the website.

Contact an adviser


Chat with an adviser using webchat (8am to 10pm, 7 days a week).


Call 0800 100 900 to speak to an adviser (8am to 10pm, 7 days a week). Calls are free from landlines and most mobile numbers. Find out more about call charges and freephone numbers.


Email your question or query and we'll get back to you as soon as possible.


Tell us your number and we'll call you back.

Face-to-face advice

Call 0800 100 900 to find out if you're eligible for a face-to-face appointment with an adviser at your nearest National Careers Service office.


Text us on 07766 413219 for simple information like telephone numbers or addresses. We can't open pictures sent by text.

If you want more in-depth information and advice, call us on 0800 100 900.


If you are deaf, hard of hearing or have speech difficulties contact us by email, text message or webchat. You can also call our textphone number: 08000 968 336.

Other languages

You can speak to an adviser in your first language. Call 0800 100 900 and choose option 5 for advice in a different language using an interpreter.


Contact us by post at:

National Careers Service
PO Box 1331
Newcastle Upon Tyne
NE99 5EB


We welcome feedback. Complete our feedback form to make a suggestion or a comment.

Technical support

Complete our technical support form if you're in England and need technical help to use any of the tools on the website. If you prefer to speak with someone, call 0800 100 900 (8am to 10pm, 7 days a week).

Scotland, Wales and Northern Ireland

The National Careers Service offers advice about careers and skills in England. For careers advice in other parts of the UK visit: