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Ambulance care assistant Patient transport service driver, ambulance staff

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Ambulance care assistants take patients to and from hospital for appointments.

Salary, a pound sign Salary: £15,250 to £19,750 average per year
Hours, a clock face Hours: 37 to 40 per week

1. Entry requirements

You'll need to:

  • have a full, manual driving licence that covers the right vehicles for your local ambulance service
  • be an experienced driver
  • be able to read maps and know your area

Some ambulance services may want you to have:

  • 4 GCSEs in English maths and a science at grades 9 to 4 (A* to C) or equivalent
  • work experience with older people or people with disabilities

Health Careers has more information about a career as an ambulance care assistant.

2. Skills required

You'll need:

  • excellent driving skills
  • timekeeping and organisational skills
  • excellent communication skills
  • the ability to reassure anxious or worried patients

3. What you'll do

You'll drive patients to and from their hospital appointments. Your day-to-day tasks could include:

  • helping patients out of their home and into the ambulance (it may involve lifting)
  • helping patients settle back home after their appointments
  • using a radio to keep in touch with the ambulance control room
  • checking and maintaining the ambulance and its equipment
  • keeping accurate records of journeys

You may deal with elderly people, people with a physical disability or mental health problem. You may also transport people who are seriously ill with specific medical needs.

4. Salary

Starter: £15,250 to £18,000

Experienced: £16,750 to £19,750

You'll get extra allowances for shift work and overtime.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 37.5 hours a week in shifts. Shifts include evenings, weekends and bank holidays.

You may work alone or in a 2-person team, in a car or in an adapted ambulance. You'll spend a lot of time driving in one area.

The work can be physically and emotionally demanding.

You'll wear a uniform and protective clothing.

6. Career path and progression

With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.

You could also move into personnel, training, health and safety, or operations management.

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Last updated: 13 September 2018