Ambulance care assistant Patient transport service driver, ambulance staff
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Ambulance care assistants take patients to and from hospital for appointments.
1. Entry requirements
You'll need to:
- have a full, manual driving licence that covers the right vehicles for your local ambulance service
- be an experienced driver
- be able to read maps and know your area
Some ambulance services may want you to have:
- 4 GCSEs in English maths and a science at grades 9 to 4 (A* to C) or equivalent
- work experience with older people or people with disabilities
Health Careers has more information about a career as an ambulance care assistant.
2. Skills required
- excellent driving skills
- timekeeping and organisational skills
- excellent communication skills
- the ability to reassure anxious or worried patients
3. What you'll do
You'll drive patients to and from their hospital appointments. Your day-to-day tasks could include:
- helping patients out of their home and into the ambulance (it may involve lifting)
- helping patients settle back home after their appointments
- using a radio to keep in touch with the ambulance control room
- checking and maintaining the ambulance and its equipment
- keeping accurate records of journeys
You may deal with elderly people, people with a physical disability or mental health problem. You may also transport people who are seriously ill with specific medical needs.
Starter: £15,250 to £18,000
Experienced: £16,750 to £19,750
You'll get extra allowances for shift work and overtime.
These figures are a guide.
5. Working hours, patterns and environment
You'll usually work 37.5 hours a week in shifts. Shifts include evenings, weekends and bank holidays.
You may work alone or in a 2-person team, in a car or in an adapted ambulance. You'll spend a lot of time driving in one area.
The work can be physically and emotionally demanding.
You'll wear a uniform and protective clothing.
6. Career path and progression
With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.
You could also move into personnel, training, health and safety, or operations management.
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Last updated: 13 September 2018