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Community transport driver

Community transport drivers provide a door-to-door service for people who can’t easily use public transport.

Salary, a pound sign Salary: £14,000 to £16,000 average per year
Hours, a clock face Hours: 40 per week

1. Entry requirements

You’ll need to be:

  • at least 17 to drive smaller minibuses and cars
  • at least 21 and have a category D licence to drive larger passenger carrying vehicles (PCVs) with more than 9 seats

You’ll also need: 

Experience in customer care, healthcare or social work could be useful.

Some employers may ask for GCSEs, or equivalent, in maths and English.

It will help if you have an understanding of disability needs as many of your passengers will be disabled.

2. Skills required

You’ll need:

  • excellent driving skills
  • organisational skills
  • map reading and route planning skills
  • patience and empathy

3. What you'll do

Your day-to-day duties could include:

  • planning the best route
  • lifting and helping passengers on and off
  • performing basic vehicle checks
  • keeping the vehicle tidy between journeys

You’ll usually work with passenger assistants, under the supervision of a co-ordinator or manager. 

4. Salary

Starter: £14,0000

Experienced: £16,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work around 40 hours a week, if full-time. 

You’ll need to be flexible as passengers may need transport from early in the morning to late in the evening.

Most of your time will be spent in the vehicle.

You’ll usually be provided with a uniform.

6. Career path and progression

With experience, you could progress to operations or service manager.

With the right licence, you could also move into other areas of driving, or, with further training, into vehicle maintenance and repair.

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Last updated: 14 September 2017