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Community transport operations manager Community transport manager

Community transport managers organise transport services locally for elderly and disabled people and schoolchildren.

Salary, a pound sign Salary: £20,000 to £30,000 average per year
Hours, a clock face Hours: 37 to 40 per week

1. Entry requirements

There are no set entry requirements, but GCSEs or experience of managing people and transport services might be helpful.

You could start as a driver or passenger assistant in community transport.

You'll need clearance from the Disclosure and Barring Service (DBS).

2. Skills required

You'll need:

  • organisational skills
  • staff management skills
  • customer service skills
  • budgeting skills
  • IT skills including spreadsheets

3. What you'll do

Your day-to-day tasks could include:

  • setting up staff rotas
  • recruiting and training staff
  • managing bookings
  • organising vehicle maintenance
  • marketing and advertising
  • making sure services comply with the law

4. Salary

Starter: £20,000 to £25,000

Experienced: £25,000 to £30,000 (senior manager)

These figures are a guide.

5. Working hours, patterns and environment

You'll work around 40 hours a week. Early starts are common. You may have to work weekends.

You'll work in an office and spend most of your time at a computer.

6. Career path and progression

With experience, you could become a service director or manage transport operations in the private sector, for example with bus and coach companies.

You could work in the charity sector, co-ordinating services, or moving into areas like freight transport planning and management.

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Last updated: 09 October 2018