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Domestic appliance service engineer

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Domestic appliance service engineers install and repair household appliances.

Salary, a pound sign Salary: £17,000 to £28,000 average per year
Hours, a clock face Hours: 40 per week

1. Entry requirements

There are no set entry requirements, but you'll usually need college qualifications in electronic or electrical engineering to get public liability insurance.

Experience or qualifications in any of the following would be useful:

  • electrics or electronics
  • mechanical engineering
  • plumbing or gas servicing
  • heating installation or refrigeration

You'll need colour-normal vision for electrical work.

You'll travel between jobs, so a driving licence would be helpful.

You could get into this job through an apprenticeship.

2. Skills required

You'll need:

  • practical skills
  • excellent problem-solving skills
  • IT skills
  • the ability to write reports
  • communication and customer care skills

3. What you'll do

Your day-to-day duties could include:

  • visiting customers to carry out safety inspections
  • installing new appliances in customers' homes
  • responding to call-outs for emergency repairs
  • giving quotes for insurance purposes
  • arranging replacements when faulty equipment has to be repaired
  • making sure there are enough parts in stock
  • recording work details, preparing invoices and dealing with payments

4. Salary

Starter: £17,000

Experienced: £23,000

Highly Experienced: £28,000

You may get additional payments for call-out duties.

These figures are a guide.

5. Working hours, patterns and environment

You'll work 40 hours and will have have to travel to people's houses. You might work in the evenings or go on emergency callouts.

6. Career path and progression

With experience, you could move into management, regional services coordination, technical sales or training.

You could also set up your own business.

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Last updated: 13 September 2018