Hotel room attendant
Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
1. Entry requirementsThere are no set entry requirements, but you should be hardworking and a reliable time-keeper. It may also be useful if you have relevant experience like cleaning.
You can do a pre-employment hospitality course with options in housekeeping and guest services, which could help you prepare for this job
You could get into this job through an apprenticeship.
The Hospitality Guild has information and advice about careers in hospitality and tourism.
2. Skills required
- a high standard of work and attention to detail
- a polite and helpful manner when dealing with guests
3. What you'll do
In a small hotel you’ll work under the direction of the housekeeper or housekeeping manager. In larger hotels you’ll report to the floor housekeeper or assistant housekeeper.
Your day-to-day duties might include:
- changing bed linen and towels
- making beds
- vacuuming floors
- dusting and polishing furniture
- cleaning bathrooms
- replacing stocks of guest supplies
- re-stocking drinks in the mini-bar
Starter: £13,500 to £15,000
Experienced: £16,000 to £18,000
You may be paid extra for working shifts or overtime. Guests may also leave tips.
These figures are a guide.
5. Working hours, patterns and environmentYou’ll usually work shifts, including early starts, as well as some weekends and bank holidays.
Part-time, seasonal and temporary work is common.
The job can be physically demanding.
Your employer will usually provide a uniform.
6. Career path and progressionYour opportunities for progression would depend on the size of the hotel.
In larger organisations you’re more likely to be able to progress to a supervisory or management job.
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Last updated: 08 December 2016
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