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Hotel room attendant

Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.

Salary, a pound sign Salary: £11,500 to £18,000 average per year
Hours, a clock face Hours: per week

1. Entry requirements

There are no set entry requirements, but you should be hardworking and a reliable time-keeper. It may also be useful if you have relevant experience like cleaning.

You can do a pre-employment hospitality course with options in housekeeping and guest services, which could help you prepare for this job

You could get into this job through an apprenticeship.

The Hospitality Guild has information and advice about careers in hospitality and tourism.

2. Skills required

You’ll need:

  • a high standard of work and attention to detail
  • a polite and helpful manner when dealing with guests

3. What you'll do

In a small hotel you’ll work under the direction of the housekeeper or housekeeping manager. In larger hotels you’ll report to the floor housekeeper or assistant housekeeper.

Your day-to-day duties might include:

  • changing bed linen and towels
  • making beds
  • vacuuming floors
  • dusting and polishing furniture
  • cleaning bathrooms
  • replacing stocks of guest supplies
  • re-stocking drinks in the mini-bar

4. Salary

Starter: £13,500 to £15,000

Experienced: £16,000 to £18,000

You may be paid extra for working shifts or overtime. Guests may also leave tips.

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work shifts, including early starts, as well as some weekends and bank holidays. 

Part-time, seasonal and temporary work is common.

The job can be physically demanding.

Your employer will usually provide a uniform.

6. Career path and progression

Your opportunities for progression would depend on the size of the hotel. 

In larger organisations you’re more likely to be able to progress to a supervisory or management job.

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Last updated: 08 December 2016