Housekeeper Housekeeping manager, head housekeeper
Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.
1. Entry requirements
You'll usually need experience or qualifications in the hotel and hospitality industry to become a housekeeper.
You may also be able to start as a room attendant and work your way up.
The Hospitality Guild has information and advice about careers in hospitality and tourism.
2. Skills required
- the ability to encourage and motivate staff
- planning and organisational skills
- the ability to cope with problems and emergencies, and make effective decisions
- numerical ability
3. What you'll do
Your day-to-day tasks may include:
- preparing shift rotas and allocating daily cleaning duties to room attendants
- inspecting rooms to make sure that standards have been met
- recording any faults or damage and making arrangements for repairs
- recruiting, training and supervising staff
- working closely with other department heads and the general manager
You may also manage budgets and order supplies.
Experienced: £16,000 to £20,000
Highly Experienced: Up to £25,000 (head housekeeper)
You may have money taken from your pay to cover rent and living expenses if accommodation is provided.
These figures are a guide.
5. Working hours, patterns and environment
You'd usually do shift work, including weekends and public holidays. Part-time hours may be possible.
You'll work in hotels or other residential establishments, like holiday centres, health spas and private clubs.
6. Career path and progression
You could progress to housekeeper or accommodation manager.
You could move into a related hotel job, like front-of-house manager, training manager, or domestic services management.
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Last updated: 11 April 2017