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Letting agent Letting negotiator, rental agent

Letting agents manage rental properties on behalf of the owner.

Salary, a pound sign Salary: £16,000 to £35,000 average per year
Hours, a clock face Hours: 40 per week

1. Entry requirements

You’ll usually start as a trainee.

Employers will usually expect you to have skills and experience in sales or customer service.

You may also find it useful to have GCSEs at grades 9 to 4 (A* to C) in English and maths. 

You could get into this job through an apprenticeship.

You'll usually need a driving licence.

2. Skills required

You’ll need:

  • excellent spoken and written communication skills
  • IT skills
  • negotiation, sales and marketing skills
  • the ability to build good working relationships with a wide range of people
  • the ability to work under pressure
  • organisational skills

3. What you'll do

You’ll take responsibility for all aspects of the let, like:

  • advising clients about the letting process
  • setting up viewings and showing potential tenants around the property
  • selecting responsible, reliable tenants
  • preparing tenancy agreements and inventories
  • checking tenant references
  • making sure all aspects of the letting meet legal requirements
  • meeting landlords and advising on rents
  • arranging for maintenance to be carried out
  • working with solicitors, builders, cleaners and suppliers
  • handling any problems with the property
You could work for an agency that lets residential properties like houses and flats, or a commercial letting agent that advertises shops, offices and businesses. 

Some agents specialise in one type of property, like student lets.

4. Salary

Starter: £16,000 to £19,000

Experienced: £20,000 to £28,000

Highly Experienced: Up to £35,000

You’ll earn a basic salary, plus commission based on the business you generate.

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work around 40 hours a week, between 9am and 6pm, Monday to Saturday.

You might also work in the evenings or on Sundays.

You’ll be based in an office, but will spend a lot of time visiting properties.

6. Career path and progression

With experience, you could progress to a management role, or move into estate agency work.

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Last updated: 18 August 2017