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Local government officer Best value officer, external funding officer, policy officer, democratic services officer

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Local government officers put council policies into practice and deliver local services.

Salary, a pound sign Salary: £17,000 to £37,000 average per year
Hours, a clock face Hours: 35 to 37 per week

1. Entry requirements

There are no set requirements but some local authorities ask for at least 4 GCSEs or equivalent. For some roles you’ll need a degree or specific qualifications like town planning, urban design or historic building conservation.

It can help if you have knowledge of office software packages and experience in working in a customer service environment. 

Many local authorities in England and Wales offer the National Graduate Development Programme for graduates of any subject. Some other local authorities run their own graduate or management training schemes for new entrants.

You could also start as an admin assistant and work your way up to more senior roles. 

2. Skills required

You’ll need:

  • negotiating skills
  • organisational skills
  • a logical approach to solving problems
  • accuracy and attention to detail
  • the ability to analyse and interpret information
  • customer service skills
  • number skills, for working with statistics, invoices and budgets

3. What you'll do

Depending on your level of responsibility, your day-to-day duties may include:

  • managing and evaluating projects
  • writing reports and briefing papers
  • dealing with enquiries and giving advice
  • presenting information at meetings
  • supervising administrative work and managing clerical staff
  • keeping records
  • preparing and managing contracts
  • dealing with other agencies
  • managing budgets and funding

4. Salary

Starter: £17,000 to £20,000

Experienced: £22,000 to £28,000

Highly Experienced: £37,000 (senior officer)

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work 35 to 37 hours a week, Monday to Friday. You may occasionally need to work extra hours to complete a project, or go to evening meetings. 

You’ll be based in an office that may be open to the public. You may need to travel within your local authority area to go to meetings, or to visit other council offices or sites.

6. Career path and progression

With experience, you could progress into management. 

You could also move into other public sector areas like the NHS or the voluntary sector.

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Last updated: 13 September 2018