Medical secretary Medical personal assistant
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Medical secretaries provide office support in hospitals, GP surgeries, private clinics and universities.
1. Entry requirements
Employers will expect you to have excellent keyboard skills. It may also help if you've got:
- GCSEs or equivalent qualifications in maths and English
- office experience
- a typing or word processing qualification
- knowledge of medical terms
You could get into this job through an apprenticeship.
You’ll also usually need a background check which your employer will arrange for you.
2. Skills required
- an excellent telephone manner
- administration and organisational skills
- accuracy and attention to detail
- the ability to stay calm under pressure
3. What you'll do
You'll work for a hospital doctor or consultant, NHS manager, GP or healthcare provider. You could work in the NHS or for a private company.
Your day-to-day duties may include:
- handling questions from patients, staff and consultants
- organising a doctor's diary, booking consulting rooms and meetings
- making travel arrangements
- managing a waiting list of patients
- updating patient records and dealing with confidential information
- sending samples for medical testing and recording the results
- typing letters, clinical reports, minutes of meetings and filing
- monitoring an office budget and dealing with invoices
Starter: £16,500 to £19,500
Experienced: £19,000 to £22,500 (senior medical secretary)
Highly Experienced: £22,000 to £27,000 (manager)
Your salary will depend on whether you're working in the NHS, or for a private healthcare company or hospital.
These figures are a guide.
5. Working hours, patterns and environment
You'll usually work in an office, 9am to 5pm, Monday to Friday. If you work in a GP surgery, you may work on a rota covering early starts, evenings and weekends.
6. Career path and progression
With experience, you could manage a team of secretaries in a large organisation.
With further training, you could become an administration manager, office manager or GP practice manager.
You could also move into roles in finance or HR.
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Last updated: 13 September 2018