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Motor vehicle parts person Service adviser

Motor vehicle parts persons supply individuals, dealerships and garages with parts.

Salary, a pound sign Salary: £16,000 to £25,000 average per year
Hours, a clock face Hours: 37 to 40 per week

1. Entry requirements

There are no set entry requirements.

Experience in  vehicle servicing, customer service, or from working in motor spares stores would be helpful.

You’ll also need: 

  • good technical knowledge of how motor vehicles work, vehicle parts and accessories

  • a driving licence for deliveries
You could get into this job through an apprenticeship

The Institute of the Motor Industry has details of motor industry apprenticeships.

Autocity has information about careers in this industry.

2. Skills required

You’ll need:

  • good administration and IT skills
  • good maths skills
  • the ability to explain technical details clearly to customers

3. What you'll do

Your day-to-day duties may include:

  • advising customers what parts they might need for their vehicle
  • taking orders in person, over the phone or by email
  • checking availability of parts on computerised stock records
  • getting parts from the storeroom or warehouse or ordering them from suppliers
  • putting orders together
  • sending orders by courier or making deliveries yourself
  • dealing with payments
  • raising invoices and issuing receipts
    maintaining shop window and shelf displays
  • ordering supplies, putting stock away and updating records

4. Salary

Starter: £16,000 to £19,000

Experienced: £25,000 or more

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work from 37 to 40 hours a week. Many companies operate a rota system, which includes evenings and weekends.

You could work in various settings, like retail outlets or warehouses attached to service centres and dealerships. Your job may involve some travel, like when making deliveries.

6. Career path and progression

With experience, you could progress to a supervisor or service adviser job, or move into the service and repair. 

You may be able to move into self-employment as a parts supplier.

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Last updated: 08 December 2016