Museum assistant Visitor experience assistant
Museum assistants take care of customers and security in museums and galleries.
1. Entry requirementsThere are no set entry requirements but you’ll need a good general standard of education, especially in English and maths.
Museums will expect you to show a keen interest in their work and collections, and you’ll have an advantage if you’ve done some volunteering or a work placement in a museum or gallery. Customer service experience is also useful.
You could get into this job through an apprenticeship.
You’ll also usually need a background check which your employer will arrange for you.
The Museums Association has more information about careers, internships and volunteering.
2. Skills required
- a responsible attitude and awareness of security issues
- the ability to remain alert over long periods of time
- the ability to react quickly in an emergency
3. What you'll do
Your day-to-day duties may include:
- patrolling buildings to monitor security
- making sure exhibits are in good order
- talking to visitors and helping them
- helping curators and other staff to move and change displays and exhibitions
- issuing entrance tickets
- serving in a museum shop
- carrying out administrative tasks and cleaning
Starter: £15,000 to £18,000
Experienced: £19,000 to £22,000
These figures are a guide.
5. Working hours, patterns and environmentYou’ll usually work around 37 hours a week, on a rota which includes weekends and evenings. Part-time work may be available.
You’ll usually be on your feet for long periods.
You’ll usually wear a uniform, especially in a larger museum or gallery.
6. Career path and progressionWith experience and relevant qualifications, you could become a programmes assistant, volunteer coordinator or assistant curator.
You could also become a learning assistant or education officer.
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Last updated: 13 September 2017
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