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Museum assistant Visitor experience assistant

Museum assistants take care of customers and security in museums and galleries.

Salary, a pound sign Salary: £15,000 to £22,000 average per year
Hours, a clock face Hours: 37 per week

1. Entry requirements

There are no set entry requirements but you’ll need a good general standard of education, especially in English and maths.

Museums will expect you to show a keen interest in their work and collections, and you’ll have an advantage if you’ve done some volunteering or a work placement in a museum or gallery. Customer service experience is also useful.

You could get into this job through an apprenticeship.

You’ll also usually need a background check which your employer will arrange for you.

The Museums Association has more information about careers, internships and volunteering.

2. Skills required

You’ll need:

  • a responsible attitude and awareness of security issues
  • the ability to remain alert over long periods of time
  • the ability to react quickly in an emergency

3. What you'll do

Your day-to-day duties may include:

  • patrolling buildings to monitor security
  • making sure exhibits are in good order
  • talking to visitors and helping them
  • helping curators and other staff to move and change displays and exhibitions
  • issuing entrance tickets
  • serving in a museum shop
  • carrying out administrative tasks and cleaning

4. Salary

Starter: £15,000 to £18,000

Experienced: £19,000 to £22,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work around 37 hours a week, on a rota which includes weekends and evenings. Part-time work may be available.

You’ll usually be on your feet for long periods.

You’ll usually wear a uniform, especially in a larger museum or gallery.

6. Career path and progression

With experience and relevant qualifications, you could become a programmes assistant, volunteer coordinator or assistant curator.

You could also become a learning assistant or education officer.

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Last updated: 13 September 2017

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