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Neighbourhood warden Street warden, community warden, city warden

Neighbourhood wardens work in local communities to reduce anti-social behaviour.

Salary, a pound sign Salary: £17,000 to £28,000 average per year
Hours, a clock face Hours: 37 per week

1. Entry requirements

There are no set requirements, but you’ll usually need:

  • a good general standard of education
  • literacy and numeracy skills
  • experience of working with the public
  • a clear understanding of issues faced by communities
  • a commitment to equal opportunities

It could give you an advantage to have a driving licence and be aged 21 or over to drive a company vehicle.

You could volunteer as a warden, or work with people with issues like homelessness, drugs, or anti-social behaviour, to give you some of the skills needed. 

You’ll also need an enhanced background check which your employer will arrange for you.

2. Skills required

You’ll need:

  • good listening and communication skills
  • tact and the ability to handle conflict and aggression
  • organisational skills
  • IT skills

3. What you'll do

You’ll help to reduce people’s fear of crime, and tackle anti-social behaviour.

Your day-to-day duties could include:

  • responding to anti-social behaviour incidents
  • reporting crime to the police
  • telling the council and other authorities about environmental problems
  • issuing fixed penalty notices for litter, graffiti and dog fouling
  • making sure empty properties are safe and secure
  • supporting older and vulnerable people in the area
  • getting involved in community activities
  • visiting schools and attending community and resident meetings
  • sharing information with other agencies like the police, community groups, social landlords and tenants’ associations
You wouldn’t get involved in situations where physical force is required.

4. Salary

Starter: £17,000 to £21,000

Experienced: £22,000 to £25,000

Highly Experienced: £28,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work 37 hours a week, including evenings, weekends and public holidays. 

This is a physically active role as you’ll spend most of your time outdoors, on foot, and on bicycle or vehicle patrols.

You’ll wear a uniform.

6. Career path and progression

With experience, you could become an assistant head warden, senior warden, or warden coordinator.

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Last updated: 14 September 2017