Order picker Online personal shopper, warehouse assistant
Order pickers select the products that online customers choose.
1. Entry requirementsThere are no set requirements, but a good standard of general education is important, including GCSEs in maths and English. Computer skills will also be useful for using online sales systems and scanners.
You could get into this job through an apprenticeship.
2. Skills required
- good timekeeping skills
- the ability to work quickly and accurately
- a well organised approach
3. What you'll do
Your day-to-day tasks may include:
- selecting items to match the customer’s order sheet
- using voice-activated picking machines and scanners
- requesting freshly made items from in-house departments like bakeries
- checking product quality
- choosing suitable replacements where stock has sold out
- packing items ready for despatch
- updating customer records on computer systems
- helping customers if working in-store
Starter: £14,000 to £17,000
Experienced: £18,000 to £20,000
Highly Experienced: £23,000
You may receive higher pay for night shifts or meeting targets.
5. Working hours, patterns and environmentYou’ll usually work up to 40 hours a week on shifts, which may include weekends and nights.
You’ll be based in a warehouse, distribution centre or larger retail store. The job can be physically demanding and you could work in cool temperatures, for example in chiller rooms.
You’ll need your own transport to get to work when shifts fall outside normal public transport hours.
6. Career path and progressionWith experience, you could become a shift supervisor then move into section or warehouse management.
You could also become a delivery driver if you work for a supermarket.
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Last updated: 08 December 2016