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Pensions administrators handle the day-to-day running of pension schemes and life insurance policies.
1. Entry requirements
There are no set entry requirements. GCSEs in English, maths and IT or A levels could help you get a job.
Experience in customer services, accounts or office work could also help.
2. Skills required
- customer service skills
- the ability to explain finance to non-experts
- administrative and computer skills
- maths and analysis skills
3. What you'll do
You could work for an insurance company, a large company or a public sector organisation that has its own pension scheme.
You'll act as a link between your company and scheme members, financial advisers, employers and the Department of Work and Pensions.
Your day-to-day tasks may include:
- answering queries by phone, letter and email
- using a computer system to check and update records
- calculating the amount of money people will receive
- processing money paid towards a person's pension
- transferring benefits from one pension to another
- arranging the payment of pensions
- keeping up to date with pension and tax laws
Starter: £15,000 to £18,000
Experienced: £20,000 to £24,000
Highly Experienced: £30,000 or more (senior pensions administrator)
You may also get insurance and a pension.
These figures are a guide.
5. Working hours, patterns and environment
You'll work 35 to 40 hours, Monday to Friday. You may work shifts including evenings and weekends.
You'll work in an office or a call centre.
6. Career path and progression
You could further your career with a qualification in pensions administration or calculations.
With experience, you could become a team leader, supervisor or pensions manager. With further study, you could qualify as a financial adviser.
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Last updated: 13 September 2018