Personal shopper Personal shopping assistant
Personal shoppers give advice to customers and suggest products that may suit their needs.
1. Entry requirementsThere are no set requirements, although employers look for a good general standard of education.
Excellent 'people skills' are important and you’ll need experience of working with customers in a face-to-face role.
If you want to work as a personal shopper for clothing, it’ll help if you also have skills or college qualifications in fashion or design.
You could get into this job through an apprenticeship.
2. Skills required
- imagination and creativity for styling
- excellent communication skills
- an awareness of cultural differences, especially with international customers
- confidence working with VIPs
- the ability to make decisions under pressure
- a strong sales ability
3. What you'll do
Your day-to-day tasks may include:
- meeting customers who’ve booked an appointment
- getting to know customers’ likes, dislikes and budget
- selecting goods or services to meet customers’ demands
- meeting individual and team sales targets
- making sure unsold goods are returned to the right departments
- following store security procedures on payment, packing and collection
- using computer systems and filling in paperwork
Starter: £14,000 to £18,000
Experienced: £19,000 to £23,000
Highly Experienced: £25,000 (high end retail)
If you're self employed you'll set your own rates.
These figures are a guide
5. Working hours, patterns and environmentYou’ll usually work 38 to 40 hours a week, including late opening hours, weekends and public holidays.
Part-time work is possible, especially if you’re self-employed.
You may need your own transport.
6. Career path and progressionWith experience you could become a personal shopping manager, in charge of a team.
You could start your own business and work freelance for a number of shops.
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Last updated: 12 December 2016