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Personal shopper Personal shopping assistant

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Personal shoppers give advice to customers and suggest products that may suit their needs. 

Salary, a pound sign Salary: £14,000 to £25,000 average per year
Hours, a clock face Hours: 38 to 40 per week

1. Entry requirements

There are no set requirements, although employers look for a good general standard of education. 

Excellent 'people skills' are important and you’ll need experience of working with customers in a face-to-face role.

If you want to work as a personal shopper for clothing, it’ll help if you also have skills or college qualifications in fashion or design.

You could get into this job through an apprenticeship.

2. Skills required

You’ll need:

  • imagination and creativity for styling
  • excellent communication skills
  • an awareness of cultural differences, especially with international customers
  • confidence working with VIPs
  • the ability to make decisions under pressure
  • a strong sales ability

3. What you'll do

Your day-to-day tasks may include:

  • meeting customers who’ve booked an appointment
  • getting to know customers’ likes, dislikes and budget
  • selecting goods or services to meet customers’ demands
  • meeting individual and team sales targets
  • making sure unsold goods are returned to the right departments
  • following store security procedures on payment, packing and collection
  • using computer systems and filling in paperwork

4. Salary

Starter: £14,000 to £18,000

Experienced: £19,000 to £23,000

Highly Experienced: £25,000 (high end retail)

If you're self employed you'll set your own rates.

These figures are a guide

5. Working hours, patterns and environment

You’ll usually work 38 to 40 hours a week, including late opening hours, weekends and public holidays.

Part-time work is possible, especially if you’re self-employed.

You may need your own transport.

6. Career path and progression

With experience you could become a personal shopping manager, in charge of a team.

You could start your own business and work freelance for a number of shops.

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Last updated: 11 September 2018