Quality assurance manager Quality manager, quality control manager, quality inspector
Quality assurance managers make sure a company's products and services meet and maintain set standards.
1. Entry requirements
You'll need experience in project management and quality control for the industry you work in.
An HND, degree or postgraduate qualification in quality management or business studies may be helpful. For certain industries, you may also need a specific qualification for that industry.
You may be able to join a company's management trainee scheme. In manufacturing, engineering or science, you could start as a quality control technician and work your way up to a management role.
2. Skills required
- negotiating skills
- planning and project management skills
- IT and maths ability
- relevant technical skills (for industries like engineering or manufacturing)
3. What you'll do
Quality managers work in most industries. You may work for large companies, public sector organisations or management consultancies.
Typically, you'll be:
- using quality methods and software to analyse and improve quality or productivity
- reviewing existing policies and planning how to improve quality management systems (QMS)
- looking at any areas of weakness and recommending ways to improve
- inspecting and testing products and production processes
- measuring performance and making sure policies and procedures meet national and international quality standards
- training staff
- reviewing and assessing the effectiveness of change
- managing a team of quality control technicians
Starter: £23,000 to £35,000
Experienced: £40,000 to £50,000
Highly Experienced: £50,000 to £55,000
These figures are a guide.
5. Working hours, patterns and environment
You'll usually standard work office hours Monday to Friday, but in manufacturing you might work shifts covering 7 days a week. Fixed-term contracts are common for project work.
You'll be based in an office, but in manufacturing you might spend time checking work in a quality control lab or on a factory production line.
6. Career path and progression
With experience, you could move into senior management or work as a freelance consultant.
Other options include careers in health and safety, project management and business analysis.
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Last updated: 11 April 2017
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