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Sales supervisor Sales team leader

Sales supervisors lead sales teams, who promote and sell products and services.

Salary, a pound sign Salary: £16,000 to £35,000 average per year
Hours, a clock face Hours: 30 to 40 per week

1. Entry requirements

Previous experience in sales or marketing is usually essential.

You’ll also need excellent communication and leadership skills.

You could get into this job through an advanced apprenticeship in sales.

The Institute of Sales Management (ISM) has information on industry qualifications, which could help you progress in this career.

2. Skills required

You’ll need:

  • sales and negotiation skills
  • the ability to build effective relationships with customers
  • IT skills
  • tact and a positive approach when offering performance feedback
  • maths skills for calculating sales forecasts and targets, and measuring staff performance

3. What you'll do

You’ll be:  

  • coaching and motivating team members
  • setting sales targets for your team
  • recruiting and training staff
  • carrying out performance reviews with your team
  • following up sales leads
  • handling feedback and complaints
  • providing sales reports for managers

4. Salary

Starter: £16,000 to £20,000

Experienced: £21,000 to £25,000

Highly Experienced: £25,000 to £35,000 (managers)

Some companies offer a basic salary with extra bonuses and commission linked to sales targets.

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work up to 40 hours a week on shifts between 8am and 10pm, Monday to Saturday.

You’ll be based in an office or call centre and spend a lot of your time using a computer.

6. Career path and progression

With experience, you could become an account manager or general sales manager.

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Last updated: 25 April 2017