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Job families
Job families

Tourist guide

Tourist guides show visitors around places of interest like cities, historic buildings and art galleries.

Financial services customer adviser

Financial services customer advisers work in contact centres for banks, insurance, investment and credit companies.

Occupational therapy support worker

Occupational therapy support workers work with occupational therapists to help people live as independently as possible after illness, accident or with the ageing process.

Auto electrician

Auto electricians fit and repair the electrics in motor vehicles.


Telephonists, or switchboard operators, answer and connect calls and take messages.

Electricity generation worker

Electricity generation workers operate and maintain equipment in power stations.

Accounting technician

Accounting technicians handle day-to-day financial matters in all types of business.

Health play specialist

Health play specialists use their understanding of child development and therapeutic play activities to help children cope during their time in hospital.

Health records clerk

Health records clerks keep people's medical records up to date.

Printing assistant

Printing assistants work in all stages of the print process.


Baristas make and serve coffee in cafes, coffee shop chains, restaurants and hotels.

Import-export clerk

Import-export clerks ship goods to and from the UK by road, rail, air and sea.

School secretary

School secretaries provide administrative support in schools.

Data entry clerk

Data entry clerks and typists use keyboard skills to enter information into databases and systems, and create letters, reports and other documents.

Fence installer

Fence installers fit and repair fences and fence gates.

Emergency medical dispatcher

Emergency medical dispatchers handle calls from the public and GPs requesting an ambulance.

Petrol station sales assistant

Petrol station sales assistants sell fuel and other items to customers in garage forecourt shops.

Quality control assistant

Quality control technicians check that control systems and products meet recognised standards.

Water network operative

Water network operatives look after the pipes, mains and pumping stations that supply homes and businesses with water.

Substance misuse outreach worker

Substance misuse outreach workers encourage people to seek help from local support services, and advise them how to minimise risks to their health.