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Job families

Import-export clerk

Import-export clerks ship goods to and from the UK by road, rail, air and sea.

School secretary

School secretaries provide administrative support in schools.

Local government revenues officer

Revenues and benefits officers work for local councils and deal with housing benefits, rents, council tax and business rates.


Signmakers design, make and fit signs for commercial and non-commercial use.

Cruise ship steward

Cruise ship stewards clean and service cabins on board cruise ships.

Financial services customer adviser

Financial services customer advisers work in contact centres for banks, insurance, investment and credit companies.

Tourist guide

Tourist guides show visitors around places of interest like cities, historic buildings and art galleries.

Hotel receptionist

Hotel receptionists make guests feel welcome, manage room bookings (reservations) and deal with requests from guests.

Cellar technician

Cellar technicians install and maintain drinks systems in places like pubs, bars, hotels and restaurants.

Speech and language therapy assistant

Speech and language therapy assistants help support people who have difficulties with communication, or with eating, drinking or swallowing.

Airport information assistant

Airport information assistants help and support passengers in airports.

Data entry clerk

Data entry clerks type information into databases and systems and create letters, reports and other documents.

Fence installer

Fence installers fit and repair fences and fence gates.

Emergency medical dispatcher

Emergency medical dispatchers handle calls from the public and GPs requesting an ambulance.

Quality control assistant

Quality control technicians check that control systems and products meet recognised standards.

Water network operative

Water network operatives look after the pipes, mains and pumping stations that supply homes and businesses with water.

Petrol station sales assistant

Petrol station sales assistants sell fuel and other items to customers in garage forecourt shops.

Auto electrician

Auto electricians fit and repair the electrics in motor vehicles.


Telephonists, or switchboard operators, answer and connect calls and take messages.

Electricity generation worker

Electricity generation workers operate and maintain equipment in power stations.