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Job families

Airport information assistant

Airport information assistants help and support passengers in airports.

Occupational therapy support worker

Occupational therapy support workers work with occupational therapists to help people live as independently as possible after illness, accident or with the ageing process.

Auto electrician

Auto electricians fit and repair the electrics in motor vehicles.


Telephonists, or switchboard operators, answer and connect calls and take messages.

Electricity generation worker

Electricity generation workers operate and maintain equipment in power stations.

Accounting technician

Accounting technicians handle day-to-day financial matters in all types of business.

Health play specialist

Health play specialists use their understanding of child development and therapeutic play activities to help children cope during their time in hospital.

Health records clerk

Health records clerks keep people's medical records up to date.

Printing assistant

Printing assistants work in all stages of the print process.


Baristas make and serve coffee in cafes, coffee shop chains, restaurants and hotels.

Import-export clerk

Import-export clerks ship goods to and from the UK by road, rail, air and sea.

School secretary

School secretaries provide administrative support in schools.


Phlebotomists collect blood samples from patients, and send them off for analysis and testing.

Reprographic assistant

Reprographic assistants use photocopiers and printers to make documents, brochures, leaflets and pictures.

Non-destructive testing technician

Non-destructive testing technicians (NDT) test materials and components used in structures and machinery.


Signwriters produce hand-painted signs for places like historic buildings, fairgrounds, shops and pubs.

Window fitter

Window fitters install windows, conservatories and glazed curtain walls in homes and businesses.

Library assistant

Library assistants help librarians to manage the day-to-day running of a library.

Medical secretary

Medical secretaries provide office support in hospitals, GP surgeries, private clinics and universities.

Local government revenues officer

Revenues and benefits officers work for local councils and deal with housing benefits, rents, council tax and business rates.