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Shelf filler Stock assistant, shelf stacker, customer assistant

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Shelf fillers put stock out on supermarket shelves and in display cabinets. They also remove out of date items and help customers.

Salary, a pound sign Salary: £14,000 to £19,000 average per year
Hours, a clock face Hours: 12 to 45 per week

1. Entry requirements

There are no set entry requirements but you’ll need a good standard of general education.

Customer service skills will be helpful, as will a good level of fitness for lifting and moving stock. 

You may be able to start this role through an apprenticeship.

2. Skills required

You’ll need:

  • good timekeeping skills
  • the ability to work quickly and accurately
  • teamworking skills
  • the ability to follow floor plan instructions
  • a good memory and customer service skills for questions on where stock is

3. What you'll do

You’ll be:  

  • moving stock cages or boxes from stores or freezer rooms
  • replacing products on shelves, racks or in chiller cabinets
  • removing out of date or damaged items
  • checking that shelf labelling is correct
  • taking bulk packaging like boxes away for recycling
  • directing customers to particular items in the store
  • keeping work areas neat and tidy

4. Salary

Starter: £14,000 to £16,500

Experienced: £17,000 to £19,000

You may receive higher pay for night shifts.

These figures are a guide.

5. Working hours, patterns and environment

Part-time and seasonal work is very common in this job, so you could work anything from 12 to 45 hours a week.
Shifts can be between 6am and 10pm, 7 days a week, or at night. Most work tends to take place at the start of the day, in the evening or during the night to avoid disruption to customers.

6. Career path and progression

With experience, you could become a stockroom supervisor, or train to work as a checkout operator, visual merchandiser or shift manager.

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Last updated: 13 September 2018