Social services manager Service manager, service development manager
Social services managers plan and coordinate the health, welfare and social care support provided by local authorities and charities.
1. Entry requirements
- several years management experience
- a degree and professional qualifications relevant to the service you want to work for, like in social work or mental health
- clearance from the Disclosure and Barring Service (DBS)
You may also need to be registered with the Health and Care Professions Council (HCPC) depending on the job.A driving licence will be useful.
Employers will expect you to have a clear understanding of legislation, safety standards and social policy for your chosen field.
Think Care Careers has more information about becoming a social services manager.
2. Skills required
- leadership and motivational skills
- excellent communication skills
- the ability to manage relationships with partner agencies
- IT skills
- analytical skills
- project management skills
3. What you'll do
Your day-to-day duties could include:
- developing strategies and policies
- managing a team of senior staff
- planning staff and resource requirements
- managing finances and controlling budgets
- monitoring and improving service provision
- managing changes to services and how they’re provided
- analysing service data to identify areas for improvement and for reports
- working closely with other agencies
- supporting the professional development of your management team
- negotiating contracts and buying in services from outside providers
Starter: £37,000 to £50,000
Experienced: £55,000 to £70,000
Highly Experienced: £75,000 or more
These figures are a guide.
5. Working hours, patterns and environmentYou’ll usually work 35 to 40 hours a week.
You’ll be based in an office but travel between sites for meetings with social services teams and partner organisations.
6. Career path and progressionWith experience, you could specialise in a particular area, like mental health or children’s services.
You could also become a head of service, chief executive, assistant director or director of social services.
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Last updated: 14 September 2017