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Court usher Court administrative officer

Court ushers make sure that everyone involved with a court case is present and that they know what to do.

Salary, a pound sign Salary: £15,000 to £22,000 average per year
Hours, a clock face Hours: 37 per week

1. Entry requirements

You’ll need:

  • 2 GCSEs at grades 9 to 4 (A* to C) including English
  • a driving licence
  • experience of working in admin or customer service
  • basic IT skills
  • clearance from the Disclosure and Barring Service
Skills for Justice  has information about working as an usher.

2. Skills required

You’ll need:

  • strong communication and people skills
  • the ability to deal with people in difficult situations
  • calmness under pressure
  • a clear speaking voice

3. What you'll do

You’ll be:

  • preparing the courtroom
  • meeting and greeting court users and visitors
  • keeping people informed of changes to hearing times
  • checking that witnesses, defendants and lawyers are present
  • calling defendant and witnesses into court
  • directing the taking of oaths
  • labelling evidence and passing it to the judge and jury
  • passing messages between lawyers and legal advisers
  • keeping order in the public areas
  • inputting data to the computer system, filing and photocopying

In crown court cases, a ‘sworn usher’ swears on oath to stop anyone who is unauthorised from approaching the jury. In this role you would have extra duties such as:

  • escorting the jury to and from the courtroom
  • being on duty outside the jury room
  • taking messages between the jury and the judge
  • organising hotel accommodation if jurors need to stay overnight

4. Salary

Starter: £15,000 to £17,000

Experienced: £18,000 to £19,000

Highly Experienced: £19,000 to £22,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll work 37 hours a week between 8.30am and 5pm, Monday to Friday.

You’ll work in courtrooms and at offices and reception desks at the court building.

You may sometimes need to travel between different courts.

As a sworn usher you may spend occasional nights away from home.

6. Career path and progression

With experience, you could supervise a team of ushers, or become a court administrative officer.

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Last updated: 18 August 2017