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GP practice manager GP surgery manager

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GP practice managers run the business side of doctors' surgeries and health centres.

Salary, a pound sign Salary: £22,250 to £55,000 average per year
Hours, a clock face Hours: 30 to 37.5 per week

1. Entry requirements

You'll need experience in:

  • administration or management
  • accounts
  • personnel work or staff management

Experience in a healthcare setting, especially in the National Health Service (NHS), will help but is not essential.

A qualification in management or practice management like the Certificate or Diploma in Primary Care and Health Management could give you an advantage.

You can find out more about relevant qualifications from The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR).

Health Careers has information on careers in practice management in the NHS.

As you'll be working with children or vulnerable adults, you'll need enhanced background checks which your employer will arrange for you.

2. Skills required

You'll need:

  • excellent organisational skills
  • the ability to lead, manage and motivate staff
  • accounting and budgeting skills
  • IT skills

3. What you'll do

You'll make sure the organisation runs efficiently and develop a business plan.

Your day-to-day tasks may include:

  • recruiting, training and supervising medical receptionists and secretaries
  • paying wages and making sure the practice meets its financial targets
  • organising duty rotas for doctors and clerical staff
  • managing the reception and appointments system
  • managing medical records systems
  • controlling stocks of equipment, stationery and drugs
  • arranging the building's cleaning, maintenance and security
  • monitoring prescriptions
  • handling confidential information

You'll work with clinical commissioning groups, other GP practices, patient groups and local authority social services departments.

4. Salary

Starter: £22,250 to £28,750

Experienced: £30,000 to £35,500

Highly Experienced: £40,000 to £55,000

These figures are a guide.

5. Working hours, patterns and environment

You'll work around 30 to 37.5 hours a week. This may include early starts, evenings or Saturday mornings.

You'll work at a GP surgery or health centre. If your practice includes more than one surgery, you'll travel between locations.

6. Career path and progression

Membership of the Institute of Healthcare Management (IHM) will give you access to online training and professional development.

With experience, you could become a partner (part-owner) of the practice.

You might move into healthcare management in a hospital, health authority or NHS trust.

You could also work as a manager in a social services department, or you could work in private healthcare.

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Last updated: 10 September 2018