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IT trainer

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IT trainers design and deliver computer courses.

Salary, a pound sign Salary: £20,000 to £40,000 average per year
Hours, a clock face Hours: 37 to 40 per week

1. Entry requirements

You can either:

  • work as an IT professional and learn skills on the job, then qualify as an IT trainer
  • start as a general trainer before specialising in IT skills

In both cases you’ll need qualifications in training or teaching, and an advanced IT qualification, like a college qualification in IT user skills. 

You could also get into this job through an apprenticeship.

You could also teach people with disabilities to use IT and assistive technologies. Doing voluntary work can help you get into this. You’ll need clearance from the Disclosure and Barring Service (DBS) before you can start.

The Tech Partnership, The Chartered Institute for IT, and the Chartered Institute of Personnel and Development (CIPD) have more information on becoming an IT trainer.

2. Skills required

You’ll need:

  • confidence to deliver training to individuals and groups
  • writing skills for instructions and learning materials
  • organisational skills to manage your own work and meet deadlines
  • patience 
  • tact, to motivate learners with different ability levels

3. What you'll do

You’ll deliver courses on commonly used programs like word processing and spreadsheets, and technical areas like programming or PC maintenance.

If you work for a company, you may provide in-house training, like teaching accounts staff how to use a new payroll system.

Your day-to-day duties might include:

  • assessing training needs and agreeing learning aims
  • designing new training programmes or adapting existing ones
  • making training materials
  • managing the roll-out of new projects
  • delivering training programmes
  • assessing the training
  • giving feedback to learners and management
  • keeping records up to date

You’ll also design e-learning materials to support learners in a ‘virtual learning’ environment online.

4. Salary

Starter: £20,000

Experienced: £21,000 to £29,000

Highly Experienced: up to £40,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work 37 to 40 hours a week, Monday to Friday. You may need to work evenings or weekends to meet client requirements.

You may work at several college sites and travel between them, or you may be based at one training centre full-time.

If you work for a private training company, your job is likely to involve local and regional travel. If you work for a large international organisation, you may also travel abroad.

6. Career path and progression

You could progress to lead trainer, department manager, area training coordinator or become a freelance trainer or consultant.

You could also move into technical writing, project management, or work in other areas of IT, like e-learning development or publishing.

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Last updated: 18 April 2018