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Supervisor Team leader, first line manager

Supervisors manage teams of staff and organise their workload.

Salary, a pound sign Salary: £15,000 to £30,000 average per year
Hours, a clock face Hours: 35 to 40 per week

1. Entry requirements

There are no set requirements, but you'll usually need 1 to 2 years' experience in a job to become a supervisor. Some employers may also expect you to have work-based qualifications.

In a larger organisation you may be able to get into a supervisor role through an in-house management training scheme.

You could also get into this job through an apprenticeship.

2. Skills required

You'll need:

  • leadership and motivational skills
  • excellent spoken and written communication skills
  • the ability to build relationships with colleagues at all levels
  • to be able to plan and prioritise your own work and other people's

3. What you'll do

Your day-to day tasks may include:

  • planning workloads and rotas
  • allocating tasks to team members
  • briefing teams on targets, initiatives and policy changes
  • monitoring and reporting on team performance, and carrying out individual appraisals
  • keeping up to date with regulations

You might also be responsible for coaching and training.

4. Salary

Starter: £15,000 or more

Experienced: £25,000

Highly Experienced: £30,000 or more

These figures are a guide.

5. Working hours, patterns and environment

Your hours will depend on the industry you work in. You'll usually work 35 to 40 hours a week, including shifts and weekends.

You might work in an office, shop, factory or call centre.

You may supervise staff based at different locations, so you may need to travel between different sites.

6. Career path and progression

With training and experience, you could move into middle management and then senior management positions.

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Last updated: 11 April 2017