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Sales administrator Sales administration assistant, sales office clerk

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Salary, a pound sign Salary: £15,000 to £24,000 average per year
Hours, a clock face Hours: 40 per week

1. Entry requirements

There are no set entry requirements.

Sales or administration experience would be helpful. 

You could get into this job through a business and administration, sales or customer service apprenticeship.

2. Skills required

You’ll need:

  • excellent customer service skills
  • IT skills
  • close attention to detail

3. What you'll do

Your day-to-day duties could include:

  • answering customer enquiries over the phone, by email and face to face
  • processing orders, credit checks and payments
  • sending out invoices and other paperwork
  • updating customer records
  • checking stock and re-ordering supplies
  • organising deliveries
  • providing after-sales support
  • typing up documents like letters and reports

4. Salary

Starter: £15,000 to £19,000

Experienced: £20,000 to £24,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll work up to 40 hours a week, Monday to Saturday.

You’ll work in a sales office.

6. Career path and progression

With experience, you could become a sales admin team leader, personal assistant or office manager.

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Last updated: 14 December 2016